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New Zealand - Australia
  We are proud to be the eLearning Service provider for
Siemens Centre of Excellence.
 

 

Siemens Energy Services are a total service solution provider.

Siemens Energy Services provides field services and technical support for gas and electricity networks. 

As such, t
hey provide first and second response crews for electricity and gas related network outages.  The teams comprise 400 people spread across 11 locations.

This is a 7-day, 24-hour operation and is supported by their national dispatch system.  Utilising the latest technology Siemens gain real-time reporting.

A GPS (global positioning system) is used to track all field crews, which means that the closest resource with the correct capabilities is sent to the outage.

From time to time, a mishap will happen and the certified technician involved in the incident needs to be retrained and re-certified in accordance with the operational standards of the industry.  This all takes time , and increases the costs.

Siemens use Aegility eLearning to ensure competence measurement for their mobile and field technicians. We produce a tracked and measured audit trail in real time which Siemens use to provide audit reports to their clients. Fast recertification process enables resources to spend less down time.

This addresses one of their key business objectives to lower the cost of field technician re-assessment by reducing the downtime.

 


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