Case Study

Rapid Results Training - i-Contact

Originally RR was a successful face to face training company specialising in Call Centre Training.  
In 2004 Rapid Results wanted to become a registered PTE and deliver NZQA Certificate Courses. 

They approached AegilitySMART eLearning service ( certified by NZQA as a service provider) to provide them with elearning capability so they could market  NZQA Call Centre training, Customers Service, Telephone Sales Skills, Customer Service Management and Front Line Management courses.

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